Wodify
Director of Customer Success
Philadelphia
Wodify is a gym management software that helps gym-owners focus on what they are passionate about - fitness. They are looking for a Director of Customer Success to lead their team of CSMs that support their gym-operator customers.
What we think Wodify does:
Provide an all-in-one management platform that helps a gym with many of the back office functions that they need to perform - booking appointments, invoicing, waiver management.
Help retain members through personalized performance tracking.
Create engaging experiences for gyms to drive user involvement like competitions and events.
Why we like Wodify:
They were quick to become a profitable company, which is rare in the SaaS space.
They build brand loyalty through providing tracking tools for gym goers as well as management tools for their gym customers and coaches.
They help smaller gym companies compete with larger retail gyms by providing the software/service that are typically only able to be developed by larger gyms (HR monitoring, etc)
They create a community for gym-owners and coaches to collaborate on new trends, market anomalies, and upcoming tech.
If you are interested in blending your interest in personal fitness with your love of leadership and Customer Success, check out their job posting here.
Slack
Multiple openings
Multiple locations
Slack is continuing to post more jobs, and they just posted another CSM job last week! I’m bringing this one back up to the top as this is an opportunity I want our newer subscriber to see!
What does Slack do:
Slack is a global collaboration hub - it really can host more than just chats with all of the integrations
Speed and efficiency of communication and data are paramount to success - Slack has focused on this
Why we like Slack:
Working from home will be changed forever - I’m very bullish on tools like Slack leading the charge in a new working world
Their innovation is great - there are so many uses for Slack that it really can become whatever you want it to be
They have 100s of integrations (maybe even thousands) that can plug into Slack to help tie in whatever tools and systems you are leveraging
Recently went public in 2019 through a direct public offering and is gaining momentum during this pandemic
Glassdoor ratings are great for CEO and recommending to a friend
More about this job:
Here’s a link to the job postings
Junan may be a good connection, he’s also helping to start a customer success accredited course In college