VMware
Director of Customer Success
Atlanta, GA
VMware is looking to expand on their success with a refreshed focus on customer centricity. They are looking for a VP of Customer Success to lead the team and to play a large role in the newly created Customer Experience team.
What VMware does:
VMware provides cloud computing virtualization software and services.
Their software allows for a completely virtualized set of hardware, which makes all virtual machines portable between computers.
Their cloud management suite helps organizations securely and consistently build apps in any cloud.
We we like VMware right now:
4.2 on Glassdoor and a 96% CEO-approval rating - with 5200 reviews!
Their products and services have continued to be more and more relevant with the nature of on-the-go and remote working.
They continue to bring on fresh talent and expertise through strategic acquisitions.
Wall Street analysts are very bullish on VMware, putting their money on VMware as being a reliable position as consolidation takes hold.
If you are interested in leading a team on the forefront of the shift towards customer centricity for this industry-great, check out the job listing here!
Infor
Customer Success Manager
New York or Remote
Infor has been directing a large proportion of their resources towards specialty and niche markets as they continue to expand their mature ERP, CRM, and SCM businesses. They are currently looking for Customer Success Managers to join their team and become expert advisors for their micro-verticals.
What we think Infor does:
Provides SMB and Enterprise organizations with mature ERP, CRM, and SCM solutions.
Creates tailored solutions for their micro-verticals to allow for quick implementation without the need to create workaround solutions for industry-specific needs.
Their expansive product suite that can be integrated together to occupy an entire company’s tech stack.
Why we like Infor right now:
They have a 3.8 on Glassdoor with over
Koch Industries recently chose to invest more into the company at a valuation of $11 Billion!
They have been investing heavily into customer-facing dashboards with information that is normally only accessible through an interaction with their CSM or support. Not only are CSMs empowered with information quantifying the value of the partnership, the customers are!
Partners with huge, respected companies that you can find on their customers page.
If you are interested in this opportunity, check out the listing here!