VMware | Aeris Communications

VMware

CSM

Nashville (Remote)

VMware is looking to expand on their success with a refreshed focus on customer centricity by bringing on experienced Customer Success Managers.

What VMware does:

• VMware provides cloud computing virtualization software and services.

• Their software allows for a completely virtualized set of hardware, which makes all virtual machines portable between computers.

• Their cloud management suite helps organizations securely and consistently build apps in any cloud. 

We we like VMware right now:

• 4.2 on Glassdoor and a 96% CEO-approval rating - with 5200 reviews. Not too shabby.

• Publicly-traded organization and their stock is rebounding; make sure you go read their available earnings reports

• Their products and services have continued to be more and more relevant with the nature of on-the-go and remote working. 

• They continue to bring on fresh talent and expertise through strategic acquisitions.

• Wall Street analysts are very bullish on VMware, putting their money on VMware as being a reliable position as consolidation takes hold.

If you are interested, check out the job listing here! This is a 28,000 person organization so it is tough to find the right contact on LinkedIn - you’ll have to do some digging to find a good contact to connect with!

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Aeris Communications

VP, Customer Success

Chicago

Aeris is at the forefront of the Internet of Things space, building networks and applications to enable Fortune 500 clients to fundamentally improve their businesses.

What we think Aeris does:

• Aeris provides telecommunications network technology that helps organizations turn unconnected devices into engaging end-user experiences, data-driven insights, and subscription revenue.

• Services a number of established IoT industries, they offer enhanced network access that provides reliability that their customers need for their devices.

• Their technology solutions allow customers to instantly monitor connected devices across all networks providers and types.  

Why we like Aeris right now:

• IoT is expected to grow to a $19 Trillion industry over the 10 years.  Infrastructure for this space is critical in order to support the market demand for connected devices.

• With offices across the globe, Aeris has positioned themselves in the key markets that IoT devices are going to see explosive growth.

• Their coverage maps ensure that devices using their networks, regardless of which type of cellular network they can access, successfully connect and create the experience that organizations want for their consumers. 

• In an industry that requires intense upfront costs, they are already profitable and operate on a model which is exceptionally customer-centric for the industry.

• Syed Hosain is the founder and CTO - he’s allowed for Marc Jones to come in and play the CEO/Chairman position. Very telling that he was willing to focus on Technology and bring in somebody he thought might do better as CEO.

• I’d dig heavily into the culture - there are not many positives when you search online. But they’re in an emerging industry and trying to become a market leader, so this could suit your style.

More about the job:

• Aeris is looking for a VP of Customer Success in their Chicago office. Check out the job description here.

• Stephen looks to be a fellow VP in customer success on the West coast

This newsletter is brought to you Customer Imperative, a customer success analytics company.