Wodify
Director of Customer Success
Philadelphia
Wodify is a gym management software that helps gym-owners focus on what they are passionate about - fitness. They are looking for a Director of Customer Success to lead their team of CSMs that support their gym-operator customers.
What we think Wodify does:
Provide an all-in-one management platform that helps a gym with many of the back office functions that they need to perform - booking appointments, invoicing, waiver management.
Help retain members through personalized performance tracking.
Create engaging experiences for gyms to drive user involvement like competitions and events.
Why we like Wodify:
They were quick to become a profitable company, which is rare in the SaaS space.
They build brand loyalty through providing tracking tools for gym goers as well as management tools for their gym customers and coaches.
They help smaller gym companies compete with larger retail gyms by providing the software/service that are typically only able to be developed by larger gyms (HR monitoring, etc)
They create a community for gym-owners and coaches to collaborate on new trends, market anomalies, and upcoming tech.
If you are interested in blending your interest in personal fitness with your love of leadership and Customer Success, check out their job posting here.
Unit21
Customer Success Lead
San Francisco Area
Unit21 is building a modern software stack that helps companies fight crime, fraud, and money laundering. They are looking to establish their Customer Success strategy by expanding and hiring talented CSMs that are interested in working in a startup environment.
What we think Unit21 does:
Organizes data from your entire ecosystem into an intuitive API to surface the most pressing information about threats from fraud, money laundering, and other risks.
Provides tailored solutions to help companies streamline investigations and to monitor user transactions through AI.
Reports and dashboards to help you prioritize improvement efforts on how to prevent, manage, and eliminate threats.
Supports their customers with direct communication through private Slack threads, eliminating the 3-5 business case delay that often accompanies Customer Support queues.
Why we like Unit21 right now:
They’ve received impressive funding from impressive partners like Google’s Gradient Ventures.
They are a customer-obsessed company, which we obviously love to see front and center on a company’s website.
They are able to deploy their services to fit the needs of both Fortune 500 companies as well as start-ups, giving them flexibility as they grow.
Their leadership team is stacked with heavy-hitters that come from accomplished organizations. Check them out on LinkedIn!
Take some time to check out their LinkedIn content, and reach out to Clarence Chio if you are interested in the role!