Slack
Director of Customer Success, East Region
NYC
Slack is continuing to post more jobs, and they just posted other CSM and Ops jobs this week! I’m bringing this one back up to the top as this is an opportunity I want our newer subscriber to see!
What does Slack do:
Slack is a global collaboration hub - it really can host more than just chats with all of the integrations
Speed and efficiency of communication and data are paramount to success - Slack has focused on this
Why we like Slack:
Working from home will be changed forever - I’m very bullish on tools like Slack leading the charge in a new working world
Their innovation is great - there are so many uses for Slack that it really can become whatever you want it to be
They have 100s of integrations (maybe even thousands) that can plug into Slack to help tie in whatever tools and systems you are leveraging
Recently went public in 2019 through a direct public offering and is gaining momentum during this pandemic
Glassdoor ratings are great for CEO and recommending to a friend
More about this job:
Here’s a link to the LinkedIn posting.
Junan may be a good connection, he’s also helping to start a customer success accredited course In college
Box
Customer Success Manager
Chicago
Since 2005 Box has steadily grown to rival Google and Microsoft as an excellent alternative to collaborating on the cloud. They are continuing to expand and remote collaboration is increasingly important by hiring an experience Customer Success Manager.
What we think Box does:
Allows organizations to change the way that their employees work together by focusing specifically on the end-user experience for collaborating on all types of applications.
Integrates security seamlessly into the product, an organization's data from risk without adding any additional tasks or steps for the employees.
Assists companies as they transition to the cloud through their consulting partners.
Creates workflows to automate commons processes that go across multiple departments, tasks types, and applications.
Why we like Box right now:
You will be hard-pressed to find a Customers page with this many testimonials and case studies!
With over 500 reviews on Glassdoor and an overall rating of 4.2, you can be confident that you are joining a team of great people who are excited to serve their customers.
Working remotely is going to increase over time, and companies are continuing to experiment to find ways that make this easier and more productive.
Takes the top spot for “Completeness of Vision” in Gartner's Magic Quadrant for Cloud Collaboration Platforms.
If you are interested in joining an established team where you will be required to perform at a very high level, this is a greater opportunity for you. Check out the job link here.
This newsletter is brought to you Customer Imperative, a customer success analytics company.