Ridecell | Granular
Ridecell
Director of Customer Success
San Francisco
Ridecell provides companies with the tools necessary to enter into the ridesharing, carsharing and autonomous shared mobility markets. They are looking for an experienced leader in Customer Success to act as the portfolio manager for their accounts.
What we think Ridecell does:
Provides a platform that automates the many of the key aspects of running a shared-mobility service from:
Onboarding new Customers
Reservations
Fleet Management
Data Analytics
Helps companies reduce the downtime for their vehicles.
Predictive fleet positioning based on aggregated customer data.
Allows companies to experiment with multiple business models within the same fleet to find what works best for each customer-type.
Why we like Ridecell right now:
They have a 4.3 on Glassdoor.
Shared-mobility services have exploded in the last two years, with multiple companies hitting unicorn ($1B+) in valuation within 1 year of launching.
Traditional players in the transportation industry are continuing to invest in Rideshare-type companies, and this software greatly reduces the barrier to entry for those looking to jump into the market quickly.
Their most recent funding round quickly exceeded their original target and they were able to close the round at $60 million.
I had fun reading about this company, and I encourage everyone on this list to check out their website! If you are interested in this particular job, please look at their LinkedIn posting here!
Granular
CS Ops Manager
San Francisco
Since 2014, Granular has been helping farmers to be more profitable and efficient, and they are looking to hire a CS Ops Manager to optimize the way that their Customer Success organization is creating value for their customers.
What we think Granular does:
Create software that analyzes data from farming operations to help farmers maximize their profit in the most efficient way possible.
Aggregates their data across all customers to establish best practices and create productivity and profitability benchmarks.
Helps farmers expand by evaluating the profitability potential of parcels that are on the market.
Integrates Project Management-type task software with real time market data to prioritize activities to ensure that all activities are pursuant to the most profitable outcomes.
Why we like Granular right now:
Farming is a $3T industry that employs 6 in 10 in emerging markets. Foreign direct investment into farming infrastructure in these markets has seen explosive growth over the last decade with no signs of stopping.
They are part of the Corteva (formerly DowDupont) brand, meaning that they have the benefit of a massive R&D engine behind them.
They were able to finalize a Series A round after just 1 year in business with some powerhouse funding names in VC, including Google.
They have 4.4 overall on Glassdoor with a 4.6 in their San Francisco office where this job is based.
If you are curious to learn more about the CS Ops position at Granular, you can find their job posting here.