Propel
CSM
Santa Clara, CA
Propel helps companies achieve product success by connecting the people, systems, and processes needed to deliver products from concept to customer. They just posted a job for a CSM to ensure value delivery for their global customer base.
What we think Propel does:
Built on the Salesforce platform, they create an integrated Product Lifecycle Management software to get products to market faster, maximize customer satisfaction, and decrease the cost of product management.
Provides tools that allow product teams to take product management all the way through to commercialization through their platforms that allow them to keep up with global requirements, product complexities, and market expectations.
What we like about Propel right now:
Being able to adapt to market shifts and rapidly shifting consumer preferences is a huge competitive advantage for any company, and partnering with Propel gives them that advantage.
They don’t have a ton of reviews on Glassdoor, but the ones that are posted are glowing. Check out why they have a 4.9 average right now here.
They are all about customer value and have great stories from their loyal customer base that you can watch on their website.
I’m only seeing positive reviews of this company the more I dig online, so this is one that you should check out if you are looking for a new CSM position. Job Posting
Tanium
Director of Customer Success
Chicago
Tanium is an endpoint security and systems management company that reduces complexity, improves efficiency, and closes the gaps between operations and security. They are looking for a Director of Customer Success to lead their CSMs in helping their customers solve their most difficult IT challenges.
What we think Tanium does:
Endpoint Management that maintains an inventory of all assets, monitors performance, remediates security concerns, and prioritizes activity based on business context.
Improve companys’ patch success rates by up to 60% and reduce the patch cycle for “zero-day” patching to under 24 hours.
Allows for complete visibility and control over a company’s environment to reduce the time to secure and recover from threats.
Differentiate their service from competitor’s with their commitment to the talent of the Customer Success and TAM teams.
Why we like Tanium right now:
Gartner Peer Insights is full of reviews by their customers and executives, and they have given a 4.6/5 for their overall satisfaction with their partnerships with Tanium.
An impressive 4.5 with many reviews on Glassdoor give us confidence in the company’s culture and focus on their employees.
Recently named #4 by Fortune in their Best Places to Work in Tech rankings.
50% of the Fortune 100 use their products and services.
You don’t often find a company that has such a commitment to empowering its employees to do great work. Their reviews, mission, and success are all tied back to their great teams, and this is a chance to be a part of leading in that environment. Check out the job posting here!
This newsletter is brought to you Customer Imperative, a customer success analytics company.