Pixalate | Contentsquare
If you didn’t get a chance to check out Gainsight’s Pulse conference, it’s not too late!
Check out the agenda for tomorrow’s sessions here! Our friend Kristi Faltorusso is part of the keynote address at 9:00 PST/12:00 EST tomorrow!
Pixalate
Director of Customer Success
NYC
Pixalate aims to improve the overall trust and outcomes that consumers and organizations can expect from digital advertising. By providing useful data-driven intelligence on the global media industry, they change the way that companies make decisions around how to engage their customers digitally.
What we think Pixalate does:
Pixalate offers research, benchmarking, and analytics that help organizations make decisions on how to best deploy their marketing dollars.
Provide a Fraud Management System that integrates with their tools to reduce the risk associated with digital advertising.
Delivers a platform and dashboards that help marketing departments manage all aspects of thief digital marketing campaigns.
Why we like Pixelate right now:
Marketing/Advert spend is typically first on the chopping block during a downturn, and organizations are looking on how to continue to engage customers more efficiently than before.
Forrester (yes that one) uses their research and tools to make their own industry predictions.
There aren’t too many Glassdoor reviews, but we always like to look so check out their reviews here.
You are going to recognize some of the huge brands that trust them to improve their advertising. Check out the banner towards the bottom of their homepage.
Pixalate is looking for an experienced Director of CS to lead their internal Customer Success team in NY. If this seems like an interesting opportunity for you take some time to review the job posting here.
Contentsquare
CSM
Remote
Contentsquare is a user experience analytics company that helps companies to create better experiences. Analyzing billions of digital behaviors, they synthesize these data points into intuitive reports, dashboards, and insights so companies can prioritize their efforts in a variety of areas.
What we think Contentsquare does:
Aggregates all user interactions and behaviors to provide scores, visualizations, and recommendations on how to improve aspects of any of the following areas: Marketing, Analytics, Ecommerce, Design/UX, Operations/IT!
Offers strategic consulting on how user analytics is being best used throughout a company’s industry.
Their platform has a ton of features, but one that I particularly like is a specific module on how to remove friction and errors that impact the Customer Journey.
Allow organizations to increase the benefits and use of their data and analytics through open-source APIs.
Why we like Contentsquare right now:
4.3 overall on Glassdoor with a great CEO approval rating!
The benefits of their analysis can be used by many different departments within a company, entrenching them as a critical partner for their customers.
Their Customer Advocacy Page is very impressive. Lots of marquee brands with great things to say!
The user analytics space has seen a huge amount of investment in recent years, assuring us that this space is seen as still having room for growth.
They are looking for a CSM to join their ranks to help organizations improve their experiences along the entire Customer Journey. If you are interested in a remote CSM position in a growing field, check out the job listing here.
This newsletter is brought to you Customer Imperative, a customer success analytics company.