Ignite Technologies | Oracle

Ignite Technologies

CSM

Raleigh, NC (Remote)

Ignite Technologies is revolutionizing the way that organizations purchase and manage their enterprise software stack!  This is a very unique approach to software value delivery and we are very interested to see where they go!  They are looking for a remote CSM to join an organization that is very focused on Customer Success (see bullet below on their CEO’s CS focus)!

What we think Ignite does:

• Provide companies with dozens of enterprise tech solutions that are bucketed into the five categories below.

  • Customer Experience Management

  • Sales & Marketing Enablement

  • Functional Process Automation

  • Information Technology Acceleration

  • Communications and Remote Engagement

• Operating on a Netflix-style license model, all of their customers are given access to ALL of these solutions, and they continue to add solutions to their library.

• Pursuing the best solutions in the market, they acquire and integrate great products into their library and retool them to integrate seamlessly with the whole library.
  

Why we like Ignite right now:

• 4.2 on Glassdoor, check out these great review!

• Their CEO meets with customers on a weekly basis with the goal of understanding if they are successful with Ignite - talk about leadership commitment to CS!

• Their expansive solutions suite is a great fit for companies that are tired of the integration management required when buying software piecemeal. 

• By pursuing some of the best solutions in the market, they have acquired and integrated great products into their library and retooled them to integrate seamlessly with the whole library. 

This is a very interesting opportunity to serve the market in a unique way.  We are looking forward to tracking this company and to see where they go!  If you are interested in checking out the company and the job posting, visit their website and check out the job listing here.

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Oracle

CSM & Sr CSS

US - Remote

We recently featured Oracle in this newsletter, but they have just posted more positions in Customer Success today!

Oracle has been a titan in the enterprise computing industry for decades, developing industry leading solutions for database management and infrastructure.

What Oracle does:

• Sell Database management software that companies use a key piece of infrastructure for their own technology solutions.

• Deploy fully customizable ERP systems that run the operations for the largest companies in the world.

• Provide HCM, CRM, and SCM solutions that integrate together to provide a comprehensive end-to-end business management solution.

What is exciting about Oracle right now:

• Their products and tech have continued to become industry standards, making Oracle a name that is synonymous with highly capable and flexible solutions for the enterprise market. 

• Their employees and former employees have given them at 3.5 on Glassdoor over the years with over 25k reviews

• Listed in Gartner’s Magic Quadrant for many of their offerings, typically as the number 1 leader in Ability to Execute.

• Their solutions scale both up and down, which is why they are competitive in every market size for the majority of their solutions. 

They are hiring for multiple positions right now within Customer Success.  Check out their job portal to find jobs for CSMs, Sr CSS positions, and more!  CSM postingCSS IV Posting

This newsletter is brought to you Customer Imperative, a customer success analytics company.