VMWare
Customer Success Manager
Colorado Spring, CO (Remote)
VMware is looking to expand on their success with a refreshed focus on customer centricity. We recently posted about a VP of Customer Success position that has since been filled, and it looks like they are continuing to expand their team across the board! They are looking for CSMs to work in most of their business units.
What VMware does:
VMware provides cloud computing virtualization software and services.
Their software allows for a completely virtualized set of hardware, which makes all virtual machines portable between computers.
Their cloud management suite helps organizations securely and consistently build apps in any cloud.
We we like VMware right now:
4.2 on Glassdoor and a 96% CEO-approval rating - with 5200 reviews. Not too shabby.
Publicly-traded organization and their stock is rebounding; make sure you go read their available earnings reports
Their products and services have continued to be more and more relevant with the nature of on-the-go and remote working.
They continue to bring on fresh talent and expertise through strategic acquisitions.
Wall Street analysts are very bullish on VMware, putting their money on VMware as being a reliable position as consolidation takes hold.
More about the opportunity:
If you want to join a great company and be a part of one of the leading Cloud Management companies, check out the job posting here!
28,000 person organization - tough to find the right contact on LinkedIn, you’ll have to do some diggingMore about the opportunity:
If you are interested in leading a team on the forefront of the shift towards customer centricity for this industry-great, check out the job listing here!
28,000 person organization - tough to find the right contact on LinkedIn, you’ll have to do some digging
Appen
VP of Customer Success and Processional Services
SF / Bay Area
Appen gives organizations of all types the confidence to deploy world-class AI solutions to better serve their customers. They are looking for a VP of Customer Success and Professional Services to join their team.
What we think Appen does:
Generates a reliable training data - the type of labeled data that AI solutions need to make proper decisions.
Provides customer-specific data collections services, as well as off-the-shelf datasets that a company can leverage near immediately to improve their AI solutions.
Organizes all collected and training data into an intuitive platform to help developers understand the best ways to incorporate the data into their machine learning programs.
Why we like Appen right now:
Consumers are increasingly interested in easy to navigate UIs and self-service options for tech interactions, further increasing the relevance of AI integration.
A 3.5 overall score on Glassdoor for a company that employs a large contractor workforce is amazing! Speaks to their ability to retain contractor talent!
A recurring (9 times!) Gartner Magic Quadrant leader in the Intelligent Business Process Management Suites space.
If you are interested in a position where you can flex your CS and PS muscles, check out their job posting on LinkedIn.
This newsletter is brought to you Customer Imperative, a customer success analytics company.