Ally. | Skilljar.
Two companies that are set up for success beyond 2020
Given the size of this list (it’s getting big!) - we want to highlight both a Leadership-level opportunity and an Individual Contributor opportunity… So don’t skip over but there are two opportunities listed here today.
Leadership: VP of Customer Success and Director of Customer Success
Ally is an OKR software provider that believes that effective goal management can radically impact business outcomes.
Here’s what Ally does:
Their flexible and scalable OKR software provides organizations with the ability to map team members' goals.
This can be tracked all the way to overall team and corporate strategy, success of their progress, and report on the overall usage and adoption of team goal setting and tracking processes.
What we like about Ally:
Changing business environments require clear messaging around strategy shifts and team priorities. The ability to give team members an actionable way to see their progress is necessary right now.
They have Accel and Tiger Global as a VC partner, which we have seen continuously support their portfolio companies. They also raised about $15MM in Q4 2019 which should help them get through this year.
They’re growing quickly - in Q4 2019 they had onboarded over 100 customers and doubled their team. Check out more here.
They are continuing to build powerful integrations, on top of their already impressive list, to seamlessly fold OKRs into an employee’s daily toolkit.
They’re based in Seattle which continues to grow with tech firms given the proximity to Amazon and Microsoft. Lots of talent in the area.
Glassdoor is scarce but it is somewhere that I always check. So make sure and look at these reviews
About the job
Ally is looking for a candidate who is passionate about helping organizations grow through improved employee engagement.
If interested, you can find the job posting on their website here.
They are also looking for a Director of Customer Success.
Individual Contributor: Enterprise/Mid-Market CSM
Skilljar is a Ed tech firm that helps organizations onboard, engage, and retain customers through their advanced training platform and analytics solutions.
Here’s what we think Skilljar does:
When you boil it down, they try to make training customers as simple as possible.
You can create multi-channel training programs and then get the power of the data and analytics to understand how your customers fare.
You’ll notice a large list of integrations - all with the idea of removing friction in the delivery process.
Here’s what we like about Skilljar:
Training has become a major component within Enterprise SaaS - we can’t always go onsite to up-level an organization, so the technology is needed for scale and adoption.
Their crisp integration into Salesforce makes this a natural fit for the large market-share that Salesforce has.
They received funding back in 2018 (about $16MM) - makes me wonder if they’ve approached profitability before growth
Their Glassdoor is a bit of a mixed bag - but the one constant (which I think is a positive) is that they are moving quickly and trying to adapt.
They have long relationships with an impressible list of referenceable clients.
About the job:
Be sure to connect with Sara Robba on LinkedIn to help differentiate yourself from the other resumes
Skilljar is looking for a CSM with experience managing midmarket and enterprise customers. Check out their job posting here if you are interested!
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