2 for the price of 1
We'll be highlighting 2 jobs in each newsletter...
Testing things out today. Given the sheer growth and size of this list (it’s getting big!) - we want to highlight both a Leadership-level opportunity and an Individual Contributor opportunity… So don’t skip over but there are two opportunities listed here today.
Leadership: VP of Customer Success
Mulesoft, a Salesforce company, is a leading Integration Platform as a Service provider, delivering services and technology for connecting applications, data, and devices.
Speaking to the unique value that they create for the market, Mulesoft has been consistently looked upon favorably by investors and leaders in tech. After a series of successful funding rounds, the company went public in the Winter of 2018 before being acquired by Salesforce in for $6.5B.
Here’s what we think Mulesoft does in lamens terms:
Think, Back end infrastructure and integration. That’s what they excel at doing - this infrastructure and integration helps to create consistency and security for ‘piping’ to transfer data through a unified experience.
They speak to developers and give them an ability to design and build APIs, share API templates and assets, and a web interface to monitor and manage APIs and integrations.
Fun Fact: The “Mule” in their name comes from the back-end drudgery and frustration that often comes with integrating systems.
What we like about Mulesoft:
The Salesforce name is obviously respected in the tech industry and you hear about getting opportunities to further your career and taking on the responsibility
Salesforce provides stability - publicly-traded, growth-machine and really the birth of SaaS to the greater audience. Stability can be nice in times like today.
Taking a look at their customer page, it’s evident that their value is applicable to all industries, and their logos show a wide breadth of organizational maturity as well, so they can effectively compete for both upmarket and in the SMB space.
A 4.3 on Glassdoor with 257 reviews gives us confidence in their leadership, culture, and work-life balance.
IT infrastructure and integration are going to become more important as emerging tech, such as IoT and AI, become part of most businesses' technology.
They act as a thought leader in their space, publishing an impressive amount of content, which they make available on their website here.
About the Job
Remember to go look on LinkedIn for ways to connect with their current employees. You need to find ways to stand out in a virtual process.
Mulesoft is looking for a VP of Customer Success, AMER that has experience creating an inspirational environment that team members want to be a part of, as well as time in a hyper-growth environment. If you are interested, find the job posting here.
Individual Contributor: Enterprise CSM
Pendo delivers Product Data at a time when it’s never been more important.
Founded recently in 2013, this company has seen some growth, raising $200M+ in funding - a sign of the value and bright future that the private-market sees for this company. This has landed them in the coveted “Unicorn” category, reserved for privately held tech firms that have a valuation of over $1B.
Here’s what Pendo does:
They’ve tried to make product data and analytics very straightforward.
Given the shift to cloud-based environments, Pendo is at the forefront of providing an easy to integrate a solution that gets data into the hands of other departments ‘easier’.
What we like about Pendo
Pendo raised $100MM in Q4 of 2019, so it would seem that they can weather the storm
4.7 on Glassdoor - Amazing culture, leadership, and employee perks. Go read through some of the reviews.
Their customers are the biggest names in tech, proving that they have a culture of excellent customer service.
Their investors list some of the most widely respected names in venture capital in tech.
As Salesforce is a partner, customer, and investor, they have a rock-solid partnership that gives them an advantage in accessing the vast market share that Salesforce has captured.
Listed by Deloitte as #26 on their Technology Fast 500 list, they continue to see huge growth figures for the past 3 quarters.
More about the job:
Remember to go do a search on LinkedIn and find creative ways to engage with their team members before you step foot in the process.
If you are interested in working in a fast-paced environment supporting heavy-hitters in their respective industries, check out the job posting on their careers page.
This newsletter is brought to you Customer Imperative, a customer success analytics company.